Shipping & Returns Policy

Shipping Information

Processing Time

  • Orders processed within 7 business days
  • Tracking number provided via email after shipping
  • Delivery confirmation sent automatically

Delivery Areas

  • Currently shipping to all European countries
  • International shipping rates calculated at checkout
  • Additional customs fees may apply

Returns Policy

Return Eligibility

  • 14-day return window from delivery date
  • Items must be unused with original packaging
  • Non-returnable items: personalized products, personal care items

Return Process

  1. Contact us at [email protected]
  2. Include order number and return reason
  3. Wait for return authorization
  4. Ship items back within 14 days

Damaged Items

Contact [email protected] immediately with:

  • Order number
  • Photos of damage
  • Description of issue